Timeline
timeline
October 28, 2008
The Award selection committee is meeting and putting publicity together, the team will launch in mid-November Janet Duke has joined the "Getting Started" team. They are moving forward on notifying the departments in Engineering about the "Getting Started Resources" website and the PEP program. Discussions about the best way to identify the Peer Pals and working on a presentation and flyer for the BOMs. They plan to present the Peer Excellence Program at the BOM meeting in November.
October 27-29, 2008
GMarie analyzing focus group and 1:1 data. The team will receive a final report summary with recommendations on 11/20/08.
October 15, 2008
Team meeting with progress reports. The training tracker sharepoint application demo is given. A positive report about the front-desk service training pilot with the College of Liberal Arts and Sciences was provided. There was discussion for other departments in Engineering to get involved. Another "Good to Great: How the Front-Desk and Advisors retain Students" workshop is offered to Engineering. This workshop is scheduled for Nov. 12, focusing on front desk and academic support specialist.
October 10 - 24, 2008
GMarie conducts staff, student and faculty focus groups.
October 9, 2008
Dean Meldrum approves the Peer Excellence Program and plans to proceed with implementation.
October 7, 2008
The "Getting Started" team presents the Peer Excellence Program to Dean Meldrum and Dean Johnson.
September 30, 2008
IE, ETS, CE and Bioengineering participate with the College of Liberal Arts and Sciences in a front-desk service training pilot called "Good to Great: How the Front Desk Retains Students".
September 25, 2008
Dean Meldrum approves the faculty feedback on staff performance evaluations assessment memo. The current staff performance evaluations tools and processes already in place will be used for faculty to provide feedback regarding staff performance. If the faculty find these tools are not sufficient, the committee recommends that it is best for the faculty to suggest a system for incorporating feedback into employee evaluations.
September 24 - 30, 2008
GMarie conducts 1:1 interviews with leadership team, student president, staff and faculty representative.
September 19, 2008
Faculty feedback on staff reviews memo sent to Dean Meldrum and Dean Johnson for review and recommendations.
September 17, 2008
Team meeting with updates: Reward and Recognition department support sub-committee contacted departmental leadership to determine contact for recognition activities. Awards sub-committee gave final presentations to departments to publicize program. Feedback on the assessment tool is solicited.
Finalized and approved the memos for faculty feedback on staff performance evaluations and telecommuting/flexible schedules. Unit Performance Survey demo is given to team, with discussion on how to incorporate within departments.
September 12, 2008
Met with CLAS and shared the Fulton Impact and Excellence Award Program information.
September 3, 2008
Team meeting with progress reports from team leads, discussion about flexible work schedule/telecommuting policies and how to proceed with Goal E, faculty feedback for staff performance evaluations. Progress report from 2/08 until 08/08, sent to Dean Meldrum and Dean Johnson. Partnership with CLAS to attend Leadership Training, "Managing Performance" workshop for Engineering supervisors. A total of 18 supervisors from Engineering attended the 3-day workshop.
September 2, 2008
Team A, HR, Al Filardo and GMarie attend training needs assessment kick-off meeting. Review team roles, responsibilities, statement of work and project schedule. Team A Training Tracker application demo is presented to Al Filardo. Next steps and how to proceed are discussed to finalize application and populate data.
August 20, 2008
Peer Excellence Program is approved by the ESSP team, next step is presentation to Dean Meldrum and Dean Johnson. Team also discussed how to proceed with last goal and will prepare a memo recommendation to present to deans.
August 12, 2008
Training client needs assessment statement of work funding is approved. Project kick-off meeting with GMaria is scheduled for Sept. 2, 2008.
August 6, 2008
Progress reports. Discussion on how to proceed with the last goal.
July 10, 2008
Rough draft of "On-Boarding" web site is posted to the public site for team feedback. Mentor program is renamed to Peer Excellence Program (PEP). Draft powerpoint presentation is posted to the sharepoint site for review.
June 19, 2008
Team leads and Al Filardo meet with Phil Potter (College of Public Programs) and Kevin Freeman OVPREA HR director to discuss our project and possible collaboration opportunities.
Alicia Stiers replaces Chalysse as On-Boarding team lead. Janet Duke joins the ESSP team, as MAE new representative. Jennifer Treu is newly assigned HR partner and assigned to the ESSP project team.
HR sends an email to all other University HR liasons to inform them of our project and work to date.
June 11, 2008
Team A presents the CS and Communication proposal to Human Resources. ESSP team meeting with Dean Meldrum to review achievements to date. Discussion about Senge article "Seven Organizational Learning Disabilities."
June 4, 2008
Team A (Staff Training and Development) presents the Customer Service and Communication training proposal to Dean Meldrum.
May 14, 2008
Open discussion with Dean Meldrum about customer service, communication and service-oriented culture model. What is expected from staff? To be prompt, courteous, set and exceed customer expectations, provide feedback, take ownership of a problem, be proactive and positive, be informed, seek information and understand the big picture.
Welcome message from Dean Meldrum recorded.
April 30, 2008
Progress reports. Guest speaker Lisa Robinson discusses CLAS professional development training and workshops.
April 8, 2008
Reward and Recognition team announces the IMPACT and Excellence Awards during the Fulton Employee Recognition luncheon. Volunteer cards are distributed to participate on the Award and Events committee.
Reward and Recognition team present the IMPACT and Excellence Awards to engineering departments and address questions.
April 3, 2008
Veronica Lupampa, Rick Martarano and Denise Felsenthal attend and assess CLAS 3-Day Leadership Workshop for partnership opportunities.
April 2, 2008
On-Boarding team presents the MENTOR program proposal to the ESSP team
March 17, 2008
Reward and Recognition IMPACT and Events program proposal to Leadership Council
March 10, 2008
Reward and Recognition IMPACT and Events program proposal to Dean Meldrum, Dean Johnson and Lynn Carpenter
March 5, 2008
Reward and Recognition IMPACT and Events program proposal to ESSP team
February 6, 2008
Team progress reports - additional members added. Core hard skills identified for Service Professional and Classified Staff Job families. Finalizing responses for Pilot On-Boarding survey. Media/video company selected by Fulton Deans Office for production work. Mentoring Program (work in progress)
January 25, 2008
Town Hall Faculty Update.
January 23, 2008
Town Hall Staff Update/
January 16, 2008
Project Name selected "Engineering Staff Success Program/"
January 8, 2008
Team Progress Reports. Completed core competencies for Classified Staff, starting on Service Professional. On-Boarding survey handed out to be used for new employees.
December 20, 2007
Communication plan and public website outline. Marketing team engaged in project/
December 19, 2007
Project high level goals and milestone schedule created/
December 12, 2007
Reward and Recognition IMPACT Award and Vision Statement. Welcome Message from the Deans (work in progress). On-Boarding Pilot Process Defined. Service Professional and Classified Staff Job Family Tree.
November 29, 2007
Meeting with Dean Meldrum - project summary and status update.
November 28, 2007
SharePoint web site created and progress reports.
November 14, 2007
Progress Reports and team plans finalized.
November 7, 2007
Committee representation reviewed - additional members added.
October 31, 2007
Goals, priorities, and project approach defined. Team Training and Development, Reward and Recognition and On-Boarding teams formed.
October 26, 2007
Committee meeting kick-off with deans.
Sept. 2, 2007
Email sent to department chairs requesting committee nominations.
July 16, 2007
Memorandum sent to engineering staff.